Frequently Asked Questions

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If you are a first time Tutu user or a long-time user, you might have some questions in your mind about TutuApp and how it functions. In the following article, you will find most of your questions answered. If you find that your question is missing here, use the comment section below to add your question, and we will try our best to answer it and add it to the list here.

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Does TutuApp Have Any Viruses?

No, it doesn’t. The developers have ensured that it is 100% safe to use, and they continually update it to keep it that way. You should use your own anti-virus software on your device anyway, just as a precaution. If you want to install TutuApp on your iPhone or iPad, just go to the official TutuApp website and download it. While the app itself is not a virus, and it doesn’t have any, it is an unofficial third-party app, and it does contain tweaks that can change the way your device performs.

What is the Difference Between TutuApp and VIP Membership:

Both have access to VIP features and privileges. At one time, you could only enjoy the VIP privileges on the device that you purchased the VIP membership, but a recent update to v 2.0 has meant that you can now have those privileges on any device so long as you sign in using a VIP account. It is recommended that if you already purchased TutuApp VIP, you now create a VIP account so that you can link your membership and use it on any chosen device.

I Purchased TutuApp VIP; How Do I Transfer My VIP Privileges to TutuApp 2.0?

If you currently use TutuApp VIP v1.8 to v2.0, you can use that version to register or login and link the VIP membership. If you use any other version, you will need to get in contact with customer services so that we can assist you in linking your membership to your account. Please have your UID and UDID to hand for this.

Is the VIP Service Supported on the TutuApp Android App?

No. At this time, the VIP service is “Not Available” on the Android version of TutuApp so, even if you purchased a VIP membership, your privileges would be the same as those of a normal user. If you have more than 60 days left on your VIP membership, you can renew at a discount of 10%.

I Am a VIP Member; Do I Get a Discount on Renewal?

As a VIP member, if you have less than 60 days remaining on your membership, you can renew for a discount of 10%

Have more questions?

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18 comments

    1. Hey , thanks for the comment. We are in the process of upgrading the store. The app will be available in the next 24 hours. We will gives priority to first commenters. What other apps do you want on our appstore.

      thanks ,

  1. how do i download the vip version app? im sick of always downloading the free version because i need to renew the certificate. i just want the legit one time download of tutuapp.

      1. Sory… Can i ask something? Why i cant recharge diamond in pokemon tekken… Using both paypal and maybank2u still cant make a purchase… Can u help me… Im from Malaysia…

  2. I’ve been trying to download the app for 6 hrs now. The app is not installing on my phone I’ve done everything. Did the save to home page and everything.

  3. Hi, I had downloaded tutuapp but then 2 weeks ago I deleted it from my iphone, how can I recover it? If the discharge now asks me to pay. Can you help me?

  4. Really sorry to bother you as i know you are busy but is there anything i can do to get my vip back working as i go to lite and cant do anything it says in my settings that the app is not verified as it ran out on the 25th May 2019. It wont let me verify or trust it even manually. Thank you for your time.

    Jon

  5. I’m downloaded the app to my iPhone 10 but It says open in when I click on the a list of applications come up witch one do I choose

  6. I have tutuapp vip but it’s bound to my uuid on my old phone ( screen stopped working) so I got a new phone. But it won’t let me download tutuapp vip. How can I fix this

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