Frequently Asked Questions

If you are a first-time TutuApp user or a long-time user, you might have some questions in your mind about TutuApp and How-it-works. In the following article, you will find most of your questions answered.


Frequently Asked Questions:

  • Is Tutu App VIP Free?

No, TutuApp VIP, as the name says, is a VIP or Premium version of the App. That being said, the TutuApp team has a “Lite” version of the app that is free to use. But note that, the Lite or Free version will have frequent revokes by Apple.

  • Does TutuApp Have Any Viruses?

No, it doesn’t. The developers have ensured that it is 100% safe to use, and they continually update it to keep it that way. You should use your own anti-virus software on your device anyway, just as a precaution. If you want to install TutuApp on your iPhone or iPad, just go to the official TutuApp website and download it. While the app itself is not a virus, and it doesn’t have any, it is an unofficial third-party app, and it does contain tweaks that can change the way your device performs.

  • What is the Difference Between TutuApp Free and VIP Membership

The Free Version is an open-to-all and free to use service from the developers of TutuApp. Since it is free, the download service is limited, and the apps get revoked quite often by Apple. While in the paid service, the revoke is much less, and it is backed up with an extension of your subscription in case there is a delay in restoring the app service. 

  • I Purchased TutuApp VIP. How Do I Transfer My VIP Account to a New Phone?

If you currently use TutuApp VIP, you can register or login and link the VIP membership to your new phone. If that doesn’t work, you will need to get in touch with the customer care so that they can assist you in linking your membership to your account. Please have your User ID and device UDID handy for this.

  • Is the VIP Service Supported on the TutuApp Android App?

No. At this time, the VIP service is “Not Available” on the Android version of TutuApp.

  • I Am a VIP Member; Do I Get a Discount on Renewal?

As a VIP member, if you have less than 60 days remaining on your membership, you can renew for a discount of 10%

Have more questions?

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If you find that your question is missing here, use the comment section below to add your question, and we will try our best to answer it and add it to the list here.

26 thoughts on “Frequently Asked Questions”

    • Hey , thanks for the comment. We are in the process of upgrading the store. The app will be available in the next 24 hours. We will gives priority to first commenters. What other apps do you want on our appstore.

      thanks ,

  1. I’ve been trying to download the app for 6 hrs now. The app is not installing on my phone I’ve done everything. Did the save to home page and everything.

  2. Hi, I had downloaded tutuapp but then 2 weeks ago I deleted it from my iphone, how can I recover it? If the discharge now asks me to pay. Can you help me?

  3. Really sorry to bother you as i know you are busy but is there anything i can do to get my vip back working as i go to lite and cant do anything it says in my settings that the app is not verified as it ran out on the 25th May 2019. It wont let me verify or trust it even manually. Thank you for your time.


  4. I’m downloaded the app to my iPhone 10 but It says open in when I click on the a list of applications come up witch one do I choose

  5. I have tutuapp vip but it’s bound to my uuid on my old phone ( screen stopped working) so I got a new phone. But it won’t let me download tutuapp vip. How can I fix this

  6. Phone on ANDROID OS.
    I can’t log in app.
    Writes “Sorry, the system is busy”.

    The app was reinstalled.
    Tried to log in to the account llater.
    Nothing helps.


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